We bought the car since November 2020. We received the car in good condition, yet the registration process was a dragged. Furthermore, we have not received the original license plate until now. They only keep sending us temporary plate which was expired last February. Until now, they haven’t sent it. So they let us rent a car,...
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Waited 2 months for my registration to go through, called to inquire about it and get a 3rd temp tag but to my surprise, the plate transfer was completed. Of course Vroom didn’t know anything about that, I checked the DMV record myself after the lady on the phone didn’t know what to do (State of Florida...
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Update by user Aug 04, 2021 Company fixed the issue and I have been provided with product or service ordered. Vroom finally paid off my loan, but it took lots of additional complaints, phone calls and bad reviews.. Original review posted by user Jul 22, 2021 I started the process of selling a 2018 Ford F150 to...
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I sold my car to Vroom and they paid of the balance to my bank and I have not received my equity of $8400.00 waiting for 3-1/2 weeks no check! I was told I would get the money in 2-3 days after they got the car on the 24th of June. They wont let me speak to...
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I bought a 2017 Toyota Tacoma from Vroom. It was listed as a 4×4. When the car arrived it was in fact RWD. I called Vroom to return it and they said it was fine they messed up and would take care of it. I picked a new vehicle and was waiting on the contracts when I...
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