I chose to leave Xfinity due to exorbitant monthly cost. Xfinity has gone out of their way to NOT unlock my phones for going on three weeks. In addition, trying to reach a human being in there oh-so-helpful automated customer service is a joke. The system continually loops you back to where you started. I have attempted...
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09-16-2021 The recording that answer your phone is inefficient, you cannot peak to no one, this is the worst service I’ve ever had. I picked up boxes today, I set up main box, now I’m having a problem with the other box, it appears the remote is not working. It tells you it comes with a tab,...
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There appears to be no way to talk to a real person about service problems. Their “live” service” is all pre-canned questions with scripted answers. They do not understand simple statements like “my router has died” or “how do I get a replacement?” or “I probably won’t be home if you send a technician” or even “where...
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I have had problems with Xfinity Mobile since I first got their services May 2021 and my problems are still not resolved. -the company has not deleted an account that should not have been in existence in the first place. -through the fake account Xfinity mobile charged me $120 -I keep calling Xfinity Mobile to get it...
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My name is Melvin Sillmon and we have been Comcast customers since 1988. Recently the hall motion sensor of my security system has failed and triggered a false alarm. I contacted customer service and arrange for a technician to come and check the problem. An Xfinity service representative made an appointment on Wed 8/25/21 for me for...
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Defective item shipped
A damaged package arrived, the person unknowingly opened it and did NOT go to them IMMEDIATELY to return the money. NEVER RELEASE. Go to them with the same trash bag wrapped. Obvious damage during transport and can not prove anything. The second option immediately to consumers and let them 1a.info ruin their lives. Really don't buy from them. If you buy twice, think.
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