I bought this rack after I purchased an E-bike that weighs 54 lbs. I have a women’s small e-bike – Rocky Mountain. I only weigh 110. The ramp concept is great but it doesn’t stay in place. Since it doesn’t “lock” in place while being used, it moves from side to side…
Representative was both helpful and patient. Explained to us that the instructions in Hullavator box are misleading for square bar application and others have called on same issue (end caps supplied do not fit with square bar application). Problem resolved, great service, thank you.
Call them and ask for Juan or Julio. They are both *** idiots. Thule is a *** company, with *** products and *** service. User’s recommendation: No way.
Why can i not get an answer from anyone. For some reason you cant talk to a human being? others have gotten what I need and i told they went through you all. User’s recommendation: Sorry your on your own/with both “Pissed consumer” and Thule Phone calls and emails “Nothing” calls and emails neither one works so...
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I purchased a Grand design Momentum 31G a couple of months ago and the rear deck canopy awning. I would like to purchase the support legs for this unit. and the mount brackets. I need something to help support the awning. On the outter cover of the awning cover it says” Thule crowne” I hope this helps...
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