More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

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Complaints & Reviews — Volkswagen Of America

18 Nov, 2020

Complete failure of Service department customer service at VW Dealership

My son recently purchased a Jetta (2018 model I think) took it into the dealership for oil change and tire rotation. (He had a scheduled appointment for 8:45 am)My son called me 2 hours (11 am) after his appointment time to tell me he was still at the dealership. When…

Auto

10 Nov, 2020

Passed lied to

my car they had for two months after the manager said in 2018 he would paint entire car took pics lost them then months go by bring car in again took more photos and sat at aw collision because someone broke into the car and they only fixed the body repair over the wheel well but put... Read more➤

Auto

17 Oct, 2020

Unethical, deceitful, practices at Teddy VW the Bronx New York NY

I am an intensive care nurse working at a Major Medical center in Manhattan NY NY. I am on my 2nd lease which ends on December 1st, 2020. I am writing to you in the hope that you will contact me to hear the full, sordid story of my experiences at the dealership. The…

Auto

17 Oct, 2020

No response, recoding when I call, blaming plandemic

No response to my email I can’t send to them directly because I don’t have my account number, I can’t get my account number because they won’t answer the phone

Auto

15 Oct, 2020