More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Volkswagen Of America , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Volkswagen Of America

14 Sep, 2020

Faulty front assist on 2018 Tiguan and tires/alignment

I am writing to find out what I can do about a faulty front assist on my 2018 VW Tiguan. I currently have it at Hawk VW Joliet Illinois and my name is Donna Crawley. My front assist has now gone off 4 times sine I have purchased my vehicle with nothing in front of me….

Auto

9 Sep, 2020

Excessive Repairs

I purchased a brandnew VW BEETLE CONVERTIBLE in May 2015. I was in Love! I also paid $2000 for extended warranty. In 2019 I still only had 24k miles on it. In summer of 2019 I Had warning lights, so took it to a local dealership. They charged me $100 to diagnose,…

Auto

29 Aug, 2020

Car-net

I purchased a 2020 Passat and car net was not installed due to program issues and that it will be available soon, this was back in June 2020 can I get a firm date when this will be resolved,I truly rely on car net as my family and I do most of our vacationing on road trips,... Read more➤

Auto

18 Aug, 2020

Apparently cannot get a new windshield (ours has a huge crack from a rock hitting it) for a 2019 Jetta

our windshield company has been in contact with VW who said that they don’t have any windshields for our 2019 Jetta – SERIOUSLY? How long are we going to have to wait? I would not deal with VW again.

Auto

17 Aug, 2020

617992****

Yes, my complaint remains that Volkswagon of America sold and left me with 2012 CC Sport with multiple unrepaired recall problems that they never had the parts to fix and edition…within weeks of warranty expiration 2 major repairs were reported by the dealership as must repairs…me I failing health and stress over my inability to make the... Read more➤

Auto