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Average Rating:

1.63 / 612 votes / 76 reviews
151 Farmington Ave.
United States

Phone number: +1 800 872 3862

Category: Health and Life Insurance

Links of Aetna
Toll-Free Number:
(800) 872-3862
Customer Service:
(800) 238-6247
Dubai Office Serving: Africa, Middle East, Indian Sub-Continent, Indian Ocean:
+9 714 438 7500
Hong Kong Office Serving: Hong Kong:
+8 523 071 5022
Claims and Pre-authorization Assistance

+8 522 860 8021
Hong Kong

Shanghai Office Serving: China:
+86 400 881 1269
ChinaLife fronted members

+86 400 881 1291
Huatai fronted members

Tampa Office Serving: Central America, South America, Canada, Caribbean:
(813) 775-0220

(866) 545-3252
Toll Free (inside US only)

Tampa Office Serving: United States:
(813) 775-0190
Direct or collect

(800) 325-6273
TDD (hearing impaired)

(800) 231-7729
Toll Free

Uk Office Serving: Europe, Russia:
+44 870 442 4376
Membership enquiries

+44 870 442 4386
Other Info

+1 800 872 3862 (Customer Service) +1 855 335 1407 (Medicare Advantage) +1 800 345 6022 (Medicare Supplement Plans) +1 800 307 4830 (Coverage) +1 800 633 4227 (Medicare Helpline & Website)
151 Farmington Ave.
Hartford , Connecticut
United States – 06156
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 6:00 PM
Thu8:00 AM – 6:00 PM
Fri8:00 AM – 6:00 PM
Aetna Mailing AddressP.O. Box 14088, Lexington, Kentucky 40512
Aetna Pharmacy ClaimsP.O. Box 52444, Phoenix, AZ 85072-2444 Mail-Order Drug Ordering AddressAetna Rx Home Delivery, P.O. Box 417019, Kansas City, MO 64179-9892 Show MoreShow Less

Company Address
Aetna Inc.
151 Farmington Avenue
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Aetna

Dental Claims that were not processed correctly. I have been given information that they would re process. I requested a copy of EOB because I have issues with accessing a computer. They don’t follow up. User’s recommendation: Go with another company especially if you have to use other services besides.
Original review updated by user Jul 20, 2021 My wife worked for a large corporation and left for another job. Having already met the annual deductible, we elected Cobra coverage through Aetna. After being rushed to the hospital for emergency surgery a month later, I received a letter from Aetna saying they would cover it. Great? NOT!!!... Read more➤
Update by user Jul 05, 2021 no where Original review posted by user Jul 05, 2021 orthopedic dr said i need a knee replacement butd doctor aetna said to soon even thou they keep taking my money every month and want me to wait for 3 more months to try other costly things do not recommoned aetna... Read more➤
They canceled my wife’s and my supplemental plans by mistake and will not (they say they “cannot” reinstate them User’s recommendation: Stay away for Aetna.
When we canceled, it was canceled by us as well as Humana. They were told before we changed companies but kept taking money out of account. We told them about and asked for a refund of what they took out of our account. They said we did not cancel. We did several times, and they know this,... Read more➤

Non-professional service

Non-professional attitude towards the customer when accepting a tablet for repair does not confirm the existence of a sim card. Unprofessional and non-transparent drafting of the acceptance agreement - the information about the sim card does not differ from the rest of the text. In turn, the information required by the service employee is highlighted. Employee opinion - the tablet was not damaged, but all files have been deleted from it.


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