More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

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Complaints & Reviews — Volkswagen Of America

8 Mar, 2021

Very UNHAPPY/ANGRY/FRUSTRATED/UPSET!…

Let me start by saying I have purchased 5 vehicles from VW & this is the 1st time I have had any issues & I sure regret this latest purchase! I bought a “2021” Atlas in September 2020 one of the features that I really liked was the Remote start which I have NOT…

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26 Feb, 2021

We were sold a messed up car and we keep having problems with the dealership

ThanWe were sold a messed up car now it dont run and the dealership is gonna let us trade it but they keep making up numbers telling us we can only get one car that they have in which the car we wanted is cheape but they say it wont work then they give us one price... Read more➤

Auto

19 Feb, 2021

Issue with horn assembly–2017 VW Jetta

My 2017 Jetta with about 24,000 mi., a certified pre-owned vehicle purchased from Flow VW, Greensboro, recently required the replacement of the entire horn assembly at a cost of around $250. I have no complaints re. the service dept. at the dealership but I was surprised that the horn assembly would have gone out this early in... Read more➤

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15 Feb, 2021

No Sevice

Update by user Mar 17, 2021 The Post falls dealer still has my car, however I did get a loaner last week so that helps a lot. Today They said they are waiting on a part. Last week when I picked up the loaner car they claimed VW just gave them the ok to rebuild the top... Read more➤

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5 Feb, 2021

2020 VW Jetta GLI

OEM TIRES!! Hankook Synergy GT? Like giving Usain Bolt Timberlands to run a race. Just took a hit ($$$) and replaced them after 3000 miles. Dangerous tire. Bought ultra high performance tires…BIG DIFFERENCE. Spend the money next time on real tires. People buying this car will pay the price.

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