More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Volkswagen Of America , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Volkswagen Of America

12 Oct, 2020

Want the part fixed on my brand new gli

Control panel for contact police User’s recommendation: get one that works.

Auto

12 Oct, 2020

Possible recal on all 2020 volkswagen

Control Panel for Telephone to police went out after 500 miles on brand new GLI The unit is control module for the Car Net, and call for police for emergency..The unit cost is $643.50 (per dealer in area} and they are all our of stock due to the many units that are defective and go out as... Read more➤

Auto

6 Oct, 2020

NO ONE EVER ANSWERS THE PHONE, THERE’S AN OPTION TO LEAVE A MESSAGE SO THAT YOU WON’T HAVE TO HOLD AND SOMEONE WILL CONTACT YOU AND THAT NEVER HAPPENS.

PREMIER DODGE HAS PAID A MUTUAL CUSTOMER’S CAR OFF SINCE AUGUST AND STILL AS OF TODAY OCT 6,2020 THE TITLE HAS YET TO BE RECEIVED.THIS IS OBSURB!!!

Auto

27 Sep, 2020

Bad rotors on 2020 Tiguan

2020 Tiguan purchased in February 2020, 15,800 miles and has warped rotors! needs brake pads and rotors on all 4 tires!! Beyond pissed!! warranty coverage stopped at 12k miles! anyone else had this problem or anything similar that should not have happened so soon? i am in the process of opening a complaint with Volkswagon.. any suggestions??

Auto

16 Sep, 2020

Dissatisfied!!

Update by user Sep 16, 2020 Have spoken to not only dealership, but VW customer service . Tried online chat..one lady was beyond lovely to deal with, sadly I didn’t get her name and after 47 minutes we got disconnected when she tried to transfer me. Original review posted by user Sep 16, 2020 My vehicle was... Read more➤

Auto