More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

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Complaints & Reviews — Volkswagen Of America

20 Jan, 2021

Complaint and concern

George Kouris 219-765-**** Bought a 2019 Jetta SE vin#3VWCB7BU6KM167315 TOOK OWNERSHIP 1/13/2021 FROM VOLKSWAGON OF ORLAND PARK, IL. At closing i asked for the second set of keys, was told that they were in a lock box in service. had to wait for the service manager, he had the only key, so they say. 8 days later,... Read more➤

Auto

14 Jan, 2021

Complaint against a dealership

The dealer changed my address through the state of Tennessee without my authorization and now everything with my address is messed up. It was the Gossett Volkswagen in Germantown, arm. The representative was Danielle Jones.

Auto

14 Jan, 2021

Couldn’t lend any financial help for a large repair

My 2007 GTI is in need of a new timing belt. Est. repair is $1625.00. This part is not under any warranty. Lost my job after Covid hit and can’t afford entire cost of repair. Asked VW for some small financial assistance and was turned down. Maybe just a few hundred but was turned down. This is... Read more➤

Auto

12 Jan, 2021

Overcharged!!!

I am completely dissatisfied with the service VW of Huntington, Huntington, NY provided my son on Monday, January 11. They took advantage of a college student by up-selling when all he needed was an oil change. Also they overcharged on labor that took less than two…

Auto

7 Jan, 2021