Activity Superstore




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Activity Superstore

Average Rating:

2.68 / 169 votes / 19 reviews
1st Floor, 41-45 High Street
Saffron Walden
United Kingdom

Category: Entertainment

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Complaints & Reviews — Activity Superstore

Every time I try and book they always say they are unavailable. They can’t give me a date or time slot or offer a refund. I’ve tried booking on loads of instances I think they are hoping the card will expire so they get out of it.

I bought this activity for my husband as an xmas present December 2020 and we finally got to use it . We booked the steam train and tea ride at Nene Valley Railway for Saturday 14th August we arrived excited for our train and tea ride but was told prior to booking it that that they did… Read more➤

I have a voucher for a 2 night stay with afternoon tea at a hotel of my choice. First booked hotel for May last year but I cancelled due to Covid. I tried to rebook this recently and have been told that I didn’t cancel and didn’t arrive for booking so was put down as a no… Read more➤

I didn’t have a good experience with activity superstore. First of all, my SPA booking with a Beauty salon was not accepted as they are not taking booking. Customer Service suggested me to exchange to a different activity, but they are either too far or no suitable treatment is available. I then requested a refund, but my… Read more➤

My wife and myself were bought Experience vouchers via Activity Superstore. We have obviously not been able to use same up to expiry date due to Coronavirus. Have gone through Validation system but being charged to extend the use date. Why? We were not allowed to use these gifts due to Covid. Also, although Activity Superstore would… Read more➤

My elderly parents received a voucher for Christmas and have tried booking a steam train ride in July. As they received no update or confirmation of the booking they asked me to investigate. I have tried calling but no dialing tone, I have emailed on numerous occasions and had no reply and have tried the online chat… Read more➤

Had 2 vouchers bought in Dec 2019 (!), for my kids grandparents to use in the summer 2020. I had to push them to even extend beyond the stated one in 2020, as there was no way to actually book anything due to covid. Then get the email to say, you’ll need to pay to extend, even… Read more➤

Last Christmas my wife and I were given an afternoon tea gift voucher by my niece; a single mother with 3 children who struggles to makes ends meet. With everywhere closed due to the pandemic we have only now attempted to registering the gift, to find that a till receipt is required. We do not have a… Read more➤

Activity Superstore
21 Oct, 2020

Activity Superstore Steam train ride

*SOLVED

Voucher given to us last Christmas as a gift. Unfortunately due to Coronavirus the trains have not run this year. We requested a refund or to change to another activity. In total six e mails have been exchanged with no joy. How can you sell vouchers and then not refund or change when a activity in unavailable…. Read more➤

Activity Superstore
23 Aug, 2020

Activity Superstore Afternoon tea

*SOLVED

Last christmas my husband and I were given an afternoon tea gift voucher. With restaurants having been closed due to covid we have just got around to registering our voucher, to find that a till receipt is required. We do not have a till receipt and the giver of the gift obviously does not have it after… Read more➤

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