Every time I try and book they always say they are unavailable. They can’t give me a date or time slot or offer a refund. I’ve tried booking on loads of instances I think they are hoping the card will expire so they get out of it.
I bought this activity for my husband as an xmas present December 2020 and we finally got to use it . We booked the steam train and tea ride at Nene Valley Railway for Saturday 14th August we arrived excited for our train and tea ride but was told prior to booking it that that they did...
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I have a voucher for a 2 night stay with afternoon tea at a hotel of my choice. First booked hotel for May last year but I cancelled due to Covid. I tried to rebook this recently and have been told that I didn’t cancel and didn’t arrive for booking so was put down as a no...
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I didn’t have a good experience with activity superstore. First of all, my SPA booking with a Beauty salon was not accepted as they are not taking booking. Customer Service suggested me to exchange to a different activity, but they are either too far or no suitable treatment is available. I then requested a refund, but my...
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My wife and myself were bought Experience vouchers via Activity Superstore. We have obviously not been able to use same up to expiry date due to Coronavirus. Have gone through Validation system but being charged to extend the use date. Why? We were not allowed to use these gifts due to Covid. Also, although Activity Superstore would...
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