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Average Rating:

1.02 / 642 votes / 80 reviews
409809 FLAT 1506,15/F,LUCKY CENTER,NO.165-171 WAN CHAI ROAD


Category: Footwear and Clothing

Customer Service Number:
(909) 281-0551
Other Info

Other Info (opening hours):


US EST 9:00 PM – 11:30PM, 1:00AM – 6:00 AM

Monday to Thursday

Company Address
Room2087, #15-3 Building, 999 Ningqiao Road
China is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rotita, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Rotita

I haven’t seen my order yet, so I am really frustrated. I contacted the company twice this week in order to get a discount or to cancel the order, The answers were not convincing but I was told that the products will be sent to me. On Tuesday I was told that the goods would arrive the... Read more➤
I ordered a big dress. Finally, it was too big and I decided to send it back. In order to return the product, I had to pay 9 dollars. Thus, I decided to order the same dress of another size. Soon, the instructions were sent to me in order to trace my order. In three weeks I... Read more➤
I made my order via the internet, it was not difficult at all. I waited a little bit for the delivery but they swimming suits arrived on time. When I tried them on I could say that the size was quite right, It was a medium size, my typical size, and the swimming suits looked great on... Read more➤
The sizes changes and, when you receive finally your goods, it is too late. When you order something they will surely send you the wrong size, it is a typical for them. If you want to send the clothes back, you should pay some extra money for it, it is really very inconvenient. I was brought the... Read more➤
First, I was very glad when representatives of this company called me and said that they would deliver soon one of the five items I had ordered before. But then I had to wit for other goods about two weeks. I ordered them especially for my vacation, so I didn’t have any time to wait. Delivery is... Read more➤
I ordered a swimming suit didn’t care for it send it back requested for a different swimsuit they sent me the same swimming suit but a different size so I don’t want this swimming suit not the right size and not what I wanted.
The website said if you buy 4 items you get 30 percent off but my total did not reflect that and I couldn’t get through to the phone service it was just busy you can take a picture of it good luck luck User’s recommendation: Good luck reaching customer service.
13 Aug, 2021

Cant return items

Cant get in touch with a human to get label to return items. Very poor customer service. Just want your money. Will never buy again. Going to put out post on Facebook User’s recommendation: Dont buy products from rotita.
i ordered a bathing suit and it is way too small for me, would appreciate it if you would send me a return lable to my email above. my name is lisa teufel 211 pennsylvania avenue nutter fort, wv 26301 thank you
In June 2021,, I needed a bathing suit for my vacation!! I found one on ROTITA company,, I ordered it and paid!! Its August now and I have never heard from the company ROTITA. So I started live chat and some computer tells me the same thing everyday!! That they will look into it and send me... Read more➤
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