Average Rating:

1.03 / 154 votes / 75 reviews
Room2087, #15-3 Building, 999 Ningqiao Road, Pudong, Shanghai, 201206

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Complaints & Reviews — Rotita

I ordered a swimming suit didn’t care for it send it back requested for a different swimsuit they sent me the same swimming suit but a different size so I don’t want this swimming suit not the right size and not what I wanted.

The website said if you buy 4 items you get 30 percent off but my total did not reflect that and I couldn’t get through to the phone service it was just busy you can take a picture of it good luck luck User’s recommendation: Good luck reaching customer service.

13 Aug, 2021

Rotita Cant return items

Cant get in touch with a human to get label to return items. Very poor customer service. Just want your money. Will never buy again. Going to put out post on Facebook User’s recommendation: Dont buy products from rotita.

i ordered a bathing suit and it is way too small for me, would appreciate it if you would send me a return lable to my email above. my name is lisa teufel 211 pennsylvania avenue nutter fort, wv 26301 thank you

In June 2021,, I needed a bathing suit for my vacation!! I found one on ROTITA company,, I ordered it and paid!! Its August now and I have never heard from the company ROTITA. So I started live chat and some computer tells me the same thing everyday!! That they will look into it and send me… Read more➤

9 Aug, 2021

Rotita Lost and confused

Its been 3 months since I put my new bathing suit order in ORDER #WW210619****334139. Tracking#423190****244694… I need my order now I already paid for it!! No one from ROTITA EVER CALLS ME BACK !! Please some one hear me!!! What do I do?? User’s recommendation: Never.

I am interested in buying items, but can not get though your busy phone line to talk to a customer service representative about the items, poor phone services

I haven’t recieved my items I ordered on July 15 2021would like to talk to a customer service representative

I placed a time sensitive ordered that processed and tonight I receive a email stating account info doesnt match, seriously and no live support. CONTACTING THE BETTER BUISNESS BUREAU User’s recommendation: Dont order from this scam company.

I sent off ticket on their website but I have not heard back from them,I would not be using this company ever again

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