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When we left Melbourne flight delayed over 2hrs and gate changed 3 times from Gate 4 to 19 then gate 3. Now our return flight has no gate number we are left in limbo with an hr to leave. I was under my weight quota and wanted to add an item 3kgs and was charged $130 for...
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Dear staff We have a happy trip in Australia except the flight experience! It was terrible! We waited for over seven hours in two times! I came along with elderly family members, it was upset to let them wait in the airport! I informed and complained about the delayed flight and flight arrangements ! Besides, you arranged...
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I am a velocity frequent flyer member but that has proved to be of no use whatsoever with the problems I have experienced: Virgin australia accepted my booking and gave me a va prefixed flight number. I received an email alerting me to their online check in facility I followed the instructions only to be advised (by...
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VIRGIN AUSTRALIA Airlines (including TERRY COOPER and RICHARD GEORGE) are in the Business of Unethical conduct; Deliberate deception & severely lacking in Integrity whom provides Inaccurate flight operations planning; Deceptive flight Delay causes; Distorted 3rd party details; Misrepresents external stakeholders staffing information & Misleads advice to their Clients…..giving the airline industry an Untruthful image & brings Virgin...
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VIRGIN AUSTRALIA Airlines gives the Travel industry an Appalling image & Incompetence whom implements Worst practice sourcing strategy bringing the Airline industry into Disrepute – THEY: • Severely Discriminates against people’s background/race/religion; • Misrepresents staffing information; • Misleads advice to the general public; • Ineffective in resolving complaints; • Senior Management having zero Leadership attributes • Insult...
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Fraud and Poor Service
Promises to do, but does nothing. Name one price, say another number to the order. Delays time, does not respond to emails. Tragic attitude from employees - Alberts Berzinsh. Rude, rude. I highly recommend avoiding this business.
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