I thought I was happy to have booked on Virgin airlines …your Australia line to be exact …it appears I was mistaken. How dare you not rebook customers before they leave Australia when you KNOW that they will miss their connecting flight…you should at least advise people that they will horribly unconvinced. God knows I paid enough...
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When I booked a flight ( Ref No:GGAQWI) I also booked the meet and greet service for my sister who suffers anxiety and has never travelled by herself. I was extremely disappointed to learn that the service was never received. My sister was looking for someone for help, don’t offer a service if you are not going...
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On the 19/Aug/2019 domestic flight No VA 539 booking reference VHWIFV, I checked in online and I choose 2 exit seats with a cost of 80 AUD and all was confirmed, when I reached to the airport I do baggage tagging and Printed boarding pass, when I reached to the drop baggage disk, Mr Felix Hunter asked...
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Flight cancelled 15 mins before boarding cause pilot timed out. Told to wait in a 2 hour que to book a new flight for the next day. When I approached the original gate boarding desk attendant to explain this what not possible as a single dad with an autistic child, I was told, “Everybody has problems, just...
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Hi, I was on the Cairns to Melbourne 1pm flight yesterday. Our original flight was cancelled & we were put on a later flight which was fine. When we arrived to check in the lady told us that as the flight was full we were sitting apart as we were not a couple because our names weren’t...
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Fraud and Poor Service
Promises to do, but does nothing. Name one price, say another number to the order. Delays time, does not respond to emails. Tragic attitude from employees - Alberts Berzinsh. Rude, rude. I highly recommend avoiding this business.
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