In The Swim

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In The Swim

Average Rating:

1.46 / 485 votes / 60 reviews
In The Swim
320 Industrial Drive, West Chicago, Illinois, 60185
United States

Phone number: (800) 288-7946

Category: Pools, Spas and Plumbing Supplies

Toll-Free Number:
(800) 288-7946
Customer Service:

(800) 765-7946
(800) 374-1500
Other Info

Other Info (opening hours):


Residential | Spas




Company Address
In The Swim
320 Industrial Dr.
West Chicago,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with In The Swim, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — In The Swim

30 Jul, 2021

Scammed by In The Swim

Worst experience Ive ever had buying online. In The Swim is running a scam. They shipped me a previously used and broken part when I ordered a new one. This was done through Amazon. I explained to Amazon what the problem was and even provided Amazon evidence that In The Swim scams their customers and so far... Read more➤
30 Jul, 2021

Partial Shipment

They offered a discounted items and then only shipped a portion. Now they will not ship the other items as they say they are out of stock. They would not return any emails. User’s recommendation: Go to a different retailer.
I ordered a1600.00 pool liner from them, that was exactly the same measurements as the one I had ordered 8 yrs ago. When we put the liner in, we instantly knew it was cut incorrectly. I contacted them and of course they are not going to do anything about my liner. I will never order anything from... Read more➤
They didn’t do anything! They won’t even answer my emails now! So I go on with a new pool pump that I can’t even use
Original review updated by user Jun 30, 2021 I had a simple question about what kits to use on 60,000 gallon pool. Nobody could help! I bought a 30,000 gal kit and a 35,000 gallon kit…only to find they don’t have same products. I wasn’t sure i could mix the metal free with the equivalent from the... Read more➤
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