Trainline Europe

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Trainline Europe

Average Rating:

1.22 / 92 votes / 11 reviews
3rd floor, 120 Holborn, London, England, EC1N 2TD
United Kingdom

Phone number: 448,703,333,555

Category: Transport

Customer Service:

Help with existing bookings
+44 333 202 2222
Customer Service:

Help with existing bookings
+44 333 202 2222
Business Customer Service:
+44 870 333 3555
+44 871 244 1545
Make a booking

Company Address
Trainline PLC
3rd floor, 120 Holborn
United Kingdom is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Trainline Europe, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Trainline Europe

10 Aug, 2021

Change booking

Was desperately disappointed when I literally just make a booking from Newcastle Uk to Motherwell Uk, only to realise the dates should have been the other way around and when called customer services and waiting 20 in line that there was NOTHING they could do even though the bookings were made seconds before, why wouldnt change the... Read more➤
6 Aug, 2021

Change reserved seats

Was disappointed I wasnt able to change seats. Going away for a surprise weekend for my husbands 60th Birthday. Accidentally pressed for forward facing seat. Now we are all sitting separately. Extremely disappointed as we dont travel until the 20th August User’s recommendation: Check your booking.
1 Aug, 2021

Tickets change

Booked wrong day for ticket, was for today, but cant speak to anyone as you system is not user friendly, out of pocket £168, terrible service!!!!
31 Jul, 2021

Wrong refund amount

They didnt answer the phone and wont until Monday not a lot of help pretty *** poor customer service User’s recommendation: Don’t use Trainline they’re crap.
I am writing to you today regarding my booking that still hasnt been refunded despite multiple attempts to contact you. In this regard, – I had tried to cancel the booking through the app 1 week prior to departure, but this was impossible and I was prompted to call customer service. – When I called customer service... Read more➤
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