Order was placed on December 17th 2018, as of today January 6th 2019, STILL NO PROPANE. Our newborn daughter is shaking in her crib, house temperature is below 30 degrees. Need to seek shelter for a second night in a hotel room. Located in Berks County PA – can anyone help ???
I had a balance of 255 gal. left on my prebuy when I ordered my gas dec. 26, with 20% left in my tank. On january 9th I was at 5% and they hadn’t delivered yet. On Jan 11th my gauge said 0, so I called again and finally got them to deliver but they only put...
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Ordered at 40% as per the contract but still waiting for propane after a month. Down below 20% now… Good thing it hasn’t been cold or we would be screwed.
Update by user Feb 02, 2019 After calling 25 times in one day, still no response. Finally the next day a representative suggested a refund ! I agreed and the same day they delivered the order after exactly 30 days of waiting. Believe it or not, they gave us 50 additional gallons at no cost. I still...
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Ordered 12/10/18 @20% Was told delivery would be made by 12/29. on 12/31 I was told 1/3/19. Tank was very low , we paid Ferrellgas $149 fee to get same day delivery. we purchased 1500 gallons 7/18 on a prebuy from Thrifty , but can not get a timely delivery. After many phone calls & E-mails the...
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