i placed an order for fill on 6/1/21 it is 6/23/21 and I’m now out of fuel no delivery and no body will answer my calls !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I was a previous employee, The owner Bill Maloof aka (consultant) was the owner of a previous propane company called Level Propane. He was sued and in a court of law is not allowed to deliver propane to residential houses EVER! The company is in his wifes name Angela…
Update by user May 14, 2021 No Complaint. Original review posted by user May 14, 2021 I did another prebuy of 2750 gallons prebuy and Thrifty has delivered per their terms. When you prebuy they charge multiple hazmat fees based on your prebuy size. In cases like mine, I have multiple tanks filed at once so I...
Read more➤
They failed to deliver my propane and I can’t get a response from anyone in the company, either on email, voicemails I left or on the phone. NO STARS For REVIEW! User’s recommendation: stay away!
After dealing with this company for over 15 years and receiving unpredictable but occasionally decent service, I began using their Pre-buy program. Once I paid up front for 1,000 or 1,200 gallons, service deteriorated. There is no good way of contacting this company. I have spent the last 26 days attempting to have them respond to an...
Read more➤
they do not deliver and do not call back RunRun
Inquired today on their website. A man called and I asked him to price (2) 120 gal. tanks, delivery, and filled. He quoted prices and then started to add items such as concrete lintels, regulator, and connectors. When i told him that I had a contractor that had all of those items to install, he said “maybe...
Read more➤
They are terrible. they dont return calls. They havent answered 30 phone calls ive made. Dont know if there still in business. they have my pre paid gas money and i cant get a propane delivery
My wife and I are getting a generator installed in our house and they state on the Thrifty Propane website that they take requests for West Virginia. I was planning on buying one of there 500 Gallon refurbished tanks. Then I received a totally disgruntled employees who would not let me get in a word edgewise. If...
Read more➤
My husband checked for price (unfortunately) and ordered online on February 18th for a fill. To date, March 20th, still no propane. I call several times a day and leave messages on the live chat before they open (since no one ever answers the live chat. NEVER, EVER AGAIN. DO NOT ORDER FROM THESE PEOPLE. THIS IS...
Read more➤