Found out from my neighbor down the road who is also Thrifty customer, that only Prebuy Customers are being filled to only 50% ! While the Regular customers who order are being filled to 80%. ! She said that she was told by the driver that there was a refinery down that makes the propane . That...
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this company has very poor services, prices are cheaper than some other around, but complete absence of service does not make it up. they failed to deliver my propane for 18 days and i left 11 messages, no one did return my calls and i had to contact other companies…
Second year in a row where I’ve called in advance (3-4 weeks). Both times delivery was too late, ran out of propane. Called multiple times after the alloted lead time, only rarely able to speak with anyone. Felt as if I was an inconvenience. Prices are great folks, but the service is very poor. Should have figured...
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I pre buy every year so I can manage my heating bill. I started out with 272.8gals of gas I prepay for 500 gallons with haz mat fee and other fees it was 584.00. in December they delivered 272.8which would have left me with 500 gallons. I called yesterday they have…
I did an online order for delivery and estimated my delivery to be 225 gallons, and by the price scale it was $1959 per gallon. When I received my delivery, I actually got 309.5 gallons delivered. That amount was priced at $1.759 per gallon. They charged me for the…
