I am currently still trying to resolve my issue prior to a trip in less than three weeks. -We booked a flight and hotel through Southwest Vacations in January. Our flight is good to go. I always follow up so I called the resort and they did not have our reservation. -I…
Southwest booked the trip and charged $1000 deposit. Final payment of $1500 was also charged to credit card with trip insurance.Trip had to be canceled due to a death. We were told no problem, you have trip insurance and will be fully refunded in 21 days. 21 days later no refund. No we are being told trip...
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trip booked 06/22/2019 cost $3403 date change on 07/30/2019 for vacation new charge $3939 southwest said increase was for hotel booking hotel manager said no southwest contacted many times by email no response customer service no info need answer
I am now on the phone with Southwest Vacations. Natasha has been a wonderful representative. At issue is that I have been on the phone with her for over 4 hours. She is diligently attempting to apply travel credit to a new reservation and repeatedly received error messages. She can visualize the credit on my account and...
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Booked my 25th anniversary to Aruba thru SWV. My main concern in flying is *** time in a seat, as I am a large man. I broke up the trip with a 2 hour flight to Florida and a 2.5 hour flight to Aruba. I also paid for early boarding so I could get some leg room...
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cashier
The most terrible cashier seen at Lido-Spice (named Karina). All normal, much little kind, but this one never smiles, terribly unkind, even rude. Australian practically does not speak. the refund is usually thrown rather than given. disgusted even to go there.
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