My girlfriend and i were robbed twice on vacation to cabo san lucas – once at the resort and once in town. If i could warn everyone i would. Do not use southwest for vacation packages. Their flights were all deplorable and the treatment to customers seems a joke. I will certainly never use them again.
Tried to call for over a week to change flight. On hold for hours never getting a person. Did what I could on my own. only choice on website was cancel and rebook what I needed. Haven’t even left for my trip and I’m crying and have lost almost $1000. Horrible, never again will I use this...
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I’m writing this review while sitting in the airport. My flight to Chicago was cancelled 21 hours of the scheduled flight. Southwest Vacation failed to notify me and I find out when I arrive at airport. I called Customer Service and can’t do nothing but blame the airlines. This has screwed up my vacation and they are...
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We stayed at the Iberostar Punta Cana. First let’s start with check in, while the bell hop was taking us to our room he said that there must be a mistake because the room that we had booked was for parents and kids not 4 adults. We had called last week before we…
I believe that Southwestvacations.com needs to be investigated. I used their website to click on “Disney Deals.” I decided to “build my own vacation” so that I could reserve a “Good Neighbor” hotel. I selected air, and then hotel. When my hotel offer appeared, I received a Disney option to purchase 2 day hopper tickets for a...
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cashier
The most terrible cashier seen at Lido-Spice (named Karina). All normal, much little kind, but this one never smiles, terribly unkind, even rude. Australian practically does not speak. the refund is usually thrown rather than given. disgusted even to go there.
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