If you do not buy travel insurance they do not issue refund regardless of a pandemic or not. Customer service is lackluster does not care just want your Money in return it’s going to give you Travel credits does not give you a refund for early bird check in. Unfortunately I have to take a trip to...
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I love SW airlines, however even though I have saved some money booking packages through SW vacations its not worth the customer service headache. The inability to make changes to my vacation, the inconsistency of the knowledge &;;;;;;;;;;;;;;;;;;;;;;;; service of…
I was not made aware that there are no refunds for cancelled hotel reservations in a vacation package. Travel protection policy is the only way to get a full refund. Hotel reservations are treated just like airline reservations. I would have worked directly with the hotel, especially because the hotel rate was better than SW vacation hotel...
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I checked in July 5 th. I checked out July 12 th. Upon check in I wasnt told that they were short staff and that in order to have room serviced you need to call when you want them to come. I saw a maid on Tuesday and asked for towels. She told me to call down...
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Booked a package through Southwest. Booked a 4 night stay at the same hotel. We stayed 1 night because we were already there but canceled the additional 3 because the hotel was NOT at all what a 5 star hotel should be. I’ve been on the phone with southwest 10 times getting the run around every single...
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cashier
The most terrible cashier seen at Lido-Spice (named Karina). All normal, much little kind, but this one never smiles, terribly unkind, even rude. Australian practically does not speak. the refund is usually thrown rather than given. disgusted even to go there.
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