First of all it took 49 minutes and 26 seconds to get a rep to answer. The rep I spoke to had trouble inputting my banking information and kept mumbling to himself “No, that’s not right, let me try again. He then kept trying and kept saying “Oops!”. By the time he had…
Called customer service 4 times today with being transferred and put on hold for 1 hour or more each time! Then on their website I chatted with an Ellen to just ask my question of having my premium taken out of an insurance savings account rather than my checking account. Then Silverscript wanted to charge me $1...
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worst customer service ever suggest you avoid at all cost User’s recommendation: AVOID.
Still on hold, will be 4 hours soon and the phone call will surely be dropped before I speak with anyone in America. User’s recommendation: Avoid this program. Can never speak to a person in America who understands English sufficiently to communicate effectively.
will answer the phone and then transfer you to a DEAD line !!!!!!!!!!!! User’s recommendation: DON’T BE STUPID,,, run ,don’t walk from silverscript.
