More Contact Info

Toll-Free Number:

(866) 362-6212

Customer Service:

California Office

(916) 445-1254

California Office

(800) 952-5210

Current Members Toll Free

(866) 235-5660

Department Of Health And Human Services

(877) 696-6775

Language assistance services

(833) 537-3385

Lower-cost preferred pharmacies

(833) 526-2210

TDD

(800) 537-7697

TTY

(800) 788-0711

Washington, DC

(800) 368-1019

(866) 443-0933

Emergency/ Hotline:

(888) 277-4149

Hotline Toll Free

Fax:

1 (866) 217-3353

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 8:00 pm

Mailing Address:

PO Box 30001

Pittsburgh, PA 15222-0330

Premium Payments Mailing Address:

PO Box 504849

St Louis, MO 63150-4849

California Department:

1625 North Market Blvd.,

Sacramento, CA 95834

Grievance Department:

P.O. Box 30016

Pittsburgh, PA 15222-0330

Department of Health

and Human Services Office:

200 Independence Ave., S.W.,

Washington, D.C. 20201

Company Address

SilverScript Insurance Company

P.O. Box 52072

Phoenix,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SilverScript , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — SilverScript

1 Dec, 2020

Very poor, called to cancel and was transfer, disconnected and finally on hold for 1 hour+

Tried to cancel subscription and it was very difficult User’s recommendation: try another service this one is awful.

Insurance

23 Nov, 2020

Horrible wait times

My FIRST call -at their request- 20 min on hold so far with No updates or sorry we dont have anybody to answer the phone msg. User’s recommendation: Buyer beware.

Insurance

31 Oct, 2020

Formulary Changes

SilverScript has a nasty habit of changing their prescription coverage Formulary AFTER open enrollment; so you sign up thinking you are getting one thing only to find that the following month, your drug(s) are either NOT COVERED or changed to a different Tier. I ended up driving 30 miles to get drugs refilled because pharmacies didn’t have... Read more➤

Insurance

27 Oct, 2020

Cannot get customer service

Called twice. listened to canned explanations. After long waits they hung up on me. Very frustrating. User’s recommendation: find another provider.

Insurance

23 Oct, 2020

Defrauded and foreign employees

I spent several hours trying to pay 2 months of premium BECAUSE someone in the far east misused my credit card – so the credit card payment was rejected BECAUSE I had to get a new number card. THEN I got sent to the Philippine Islands by phone because she wanted my new cc number. I’m not... Read more➤

Insurance