SilverScript




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SilverScript

Average Rating:

1.7 / 703 rates / 19 reviews
SilverScript Insurance Company
P.O. Box 52072, MC 016, Phoenix, Arizona, 85072-2072
United States

Phone: (866) 362-6212
Web: https://www.silverscript.com/

Category: Insurance

Toll-Free Number:
(866) 362-6212
Customer Service:

California Office
(916) 445-1254

California Office
(800) 952-5210

Current Members Toll Free
(866) 235-5660

Department Of Health And Human Services
(877) 696-6775

Language assistance services
(833) 537-3385

Lower-cost preferred pharmacies
(833) 526-2210

TDD
(800) 537-7697

TTY
(800) 788-0711

Washington, DC
(800) 368-1019
(866) 443-0933
Emergency/ Hotline:
(888) 277-4149
Hotline Toll Free

Fax:
1 (866) 217-3353
Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 8:00 pm

Mailing Address:

PO Box 30001

Pittsburgh, PA 15222-0330

Premium Payments Mailing Address:

PO Box 504849

St Louis, MO 63150-4849

California Department:

1625 North Market Blvd.,

Sacramento, CA 95834

Grievance Department:

P.O. Box 30016

Pittsburgh, PA 15222-0330

Department of Health

and Human Services Office:

200 Independence Ave., S.W.,

Washington, D.C. 20201

Company Address
SilverScript Insurance Company
P.O. Box 52072
Phoenix,
United States

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Complaints & Reviews — SilverScript

SILVERSCRIPTS IS “THE” WORST PRESCRIPTION INSURANCE PROVIDER “EVER”. I WAS PREVIOSLY WITH EXPRESS SCRIPTS AND NEVER HAD A PROBLEM. I WAS WITH THEM FOR OVER 20+ YEARS. THE PLAN WAS CHANGED TO SILVERSCRIPTS. I HAD PROBLEMS FROM THE GET GO. I HAVE COPD AND EMPHYSEM. I…
3 Apr, 2021

Premium increase

Silver Scripts increased my premium 50% without any explanation after I called several times to get answers. My prescription list did not change during that time and they never provided any reasons for the increase. I know of others that were unhappy with services from Silver Scripts. When you call wait times are very extreme and call... Read more ➤
The lady (I did not get her name, but I guess she had some French accent) was very helpful and particularly very kind. When she learnt that that day was my wife’s birthday, she even sang “Happy Birthday” over the phone. And of course, she solved my issue and answered my all my questions. So, five stars... Read more ➤
11 Mar, 2021

Horrible coverage

I have Silverscript Plus and they still want to charge me a $465 co-pay for one of my anti-convulsants. I cant pay that every month. User’s recommendation: Check what medicines are covered directly first.
I have been taking an IBS Medication 20 + years, not covered now, nor has it ever been? Paid using GOODRX, OK, but with a least 3+ million people taking IBS Meds.; why not covered???

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