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Average Rating:

1.7 / 703 votes / 87 reviews
SilverScript Insurance Company
P.O. Box 52072, MC 016, Phoenix, Arizona, 85072-2072
United States

Phone number: (866) 362-6212

Category: Insurance

Toll-Free Number:
(866) 362-6212
Customer Service:

California Office
(916) 445-1254

California Office
(800) 952-5210

Current Members Toll Free
(866) 235-5660

Department Of Health And Human Services
(877) 696-6775

Language assistance services
(833) 537-3385

Lower-cost preferred pharmacies
(833) 526-2210

(800) 537-7697

(800) 788-0711

Washington, DC
(800) 368-1019
(866) 443-0933
Emergency/ Hotline:
(888) 277-4149
Hotline Toll Free

1 (866) 217-3353
Other Info

Other Info (opening hours):


Monday – Friday: 8:00 am – 8:00 pm

Mailing Address:

PO Box 30001

Pittsburgh, PA 15222-0330

Premium Payments Mailing Address:

PO Box 504849

St Louis, MO 63150-4849

California Department:

1625 North Market Blvd.,

Sacramento, CA 95834

Grievance Department:

P.O. Box 30016

Pittsburgh, PA 15222-0330

Department of Health

and Human Services Office:

200 Independence Ave., S.W.,

Washington, D.C. 20201

Company Address
SilverScript Insurance Company
P.O. Box 52072
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with SilverScript , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — SilverScript

Last year I sent the SSA office here in Michigan City, Indiana my birth certificate to update my records. I was born 10/06/1932, which is on my birth certificate. Medicare and Silverscript do confirm they received the information, however, Walgreen’s still has my birth year as 1933, so the insurance will not kick in and I have... Read more➤
Never have I worked with a company so ignorant. I requested NO childproof caps and they can’t honor that. They sent me caps that would not fit even if I could open the bottles. What do they not understand? Plus they quoted a price that I asked 3x if it was the correct Rx pricing. They listened... Read more➤
9 Jun, 2021


This is the most difficult and ignorant company I have ever dealt with. They cannot send my Rx without childproof caps but they will send me caps that DO NOT fit the bottle. And they don’t see the problem. And they are charging me 60x what I was quoted. They even went back and listened to the... Read more➤
mSilverScript mailed me a Prescription that I know longer use, as my Dr. didnt want me to use it any longer because of the burning in eyes. I never called them to order it and I am not on Autoship. It showed up at my door and I opened it, I couldnt believe what I saw….
23 May, 2021

Changes in benefits

I had SilverScript for a couple of years before it was acquired by Aetna and was satisfied with it. I made the mistake of “doing nothing” and renewing with SilverScript. The only medication I take is eye drops for glaucoma. Previously, the insurance paid anywhere from half to almost all of the drops I was prescribed. Aetna... Read more➤

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