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Average Rating:

1.75 / 153 votes / 86 reviews
11860 South La Cienega Boulevard, Los Angeles , California, 90250
United States
Phone: (888) 900-9901
Web: http://www.eaglerider.com/

Category: Rentals

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Complaints & Reviews — Eaglerider

This has got to be the absolute worst and most useless membership program available. I joined in August of 2019, to receive a discount on a rental I decided to ensure I’d be happy with my next motorcycle purchase. Since then, the terms, and participating dealers, has changed so drastically, that I now have 24 useless credits…. Read more➤

Eagle rider has been horrible as a business. They took my money before COVID and held it then COVID hit and they wouldnt give it back and they took government monies. Talk about double dipping. Hope they feel good about their business practices.

On 2/27 we rented a motorcycle from your Miami FL location. Reservation # RMIA0100********. When we went to pick it up they did not have the motorcycle we originally reserved. Instead they tried to rent us a road king that was broke down before we even pulled it out of the parking lot. Then they rented us… Read more➤

I have had a membership for 11 months, rented twice. One time was able to use credits as payment. Other time only got a discount! Looking again now and can’t find a way to use credits (8) other than as a discount . That doesn’t work for me! Will cancel at the end of my year. The… Read more➤

13 Jan, 2021


I joined the club in April 2020. There were several local locations that would enable us to rent a bike to go riding in the mountains during the summer months. Summer came and went, all locations were closed. The credits eventually expire, which lessens you ability to use them. I asked to stop being charged for the… Read more➤

10 Nov, 2020

Eaglerider Unable to cancel–

I’ve paid years of Club Eaglerider monthly membership dues. I tried to have the $29/month charge stopped months ago. They continue to bill me each month on my AMEX. When I called today the lady said that I had to continue paying until June of 2021–eight months away! She further said that I would have to use… Read more➤

I joined Eaglerider with a $29 initiation fee then $29 per month for 12 months. Everytime I went to use my membership benefits there was never an available motorcycle to rent. My membership expired after the 12 months and I never got the promised benefit from my membership. Eaglerider is good at collecting membership dues but awful… Read more➤

I rented a motorcycle in Las Vegas for a trip in March of 2020. Because of Covid I was forced to cancel well before the ride was to take place. I requested that my money be returned but was refused. I explained that being 66, with a heart condition, and a recent cancer diagnosis, that I was… Read more➤

Update by user Jul 29, 2020 This is not resolved. Company is not answering requests for refunds duly owed. Original review posted by user Jul 29, 2020 5 Australian riders booked bikes for a month across America this coming August. COVID-19 restrictions meant that we could not travel. When we cancelled, EagleRider stated that there would be… Read more➤

I have no complaints. I just had a question which was answered immediately

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