I wish I’d read these reviews. I stupidly believed the company’s “100% satisfaction” guarantee. No way. These were VERY poorly made, cheap and pinched at the top, terribly wrinkled (steamed until the fabric lost all substance without improvement) and black shading on the white material. “Customer Service” (if that’s what they call it) strung me along forever,...
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I order two roman blinds for my kitchen. I told the sales rep I only had ¾” depth for mounting and she recommended the designer series, so place my order. When I received my blinds the mounting bracket was 3″ depth and don’t mount to my windows. I’m trying to resolve this issue with Select Blinds. Also...
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Do not buy from this company. This company Select Blinds has horrible customer service. I ordered a specific size, the blinds arrived with the correct size I ordered on the shipping label on the outside label but the blinds themselves are 1/2 to short. When I called customer service they indicated that they choose to cut the...
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We ordered 4 solar blinds with cassettes which give the product a finished appearance. The cassette makes the total blind wider than just a blind would be, Two of the 4 blinds arrived wider than the measurements we gave them and therefore would not fit the window openings. They agreed to remake one blind if we paid...
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So far I have been very unhappy with Select Blinds. First of all when I received my blinds they were already dirty. Not a good sign, but I decided I'd accept it since I it was on the outside and I would never see it. Then when I went to install them, none of them fit. They...
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Very poor service
I didn't receive the shipment from Germany for a long time, although tracking the shipment showed that three days after arriving in Australia, no one was with me yet. had not contacted. No one called me or warned me when the courier would arrive. On the fifth day, I received a letter that the courier had been, but had not met me at home. This cannot be the case, as you cannot enter your home without knowing the door code. This means that the courier had not even tried to get to the address. Upon receiving the letter, I called Itella to find out when I could receive the shipment. It's hard to call - I was on the phone line for 11 minutes in standby mode, "because all operators are busy". When I called, the unkind operator said that since it was Friday, I had to wait until Monday - and be home all day because she could not predict when the courier would arrive. Finally I decided to go to Melton after the shipment myself. So, plus 5 dollars for fuel. I do not support this company or this business and I recommend not using it. There are many MUCH better companies. Admittedly, the staff on site were kind and responsive.
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