More Contact Info

Customer Service:

Australia Area

+61 130 066 8345

New Zealand Area

+6 480 044 9370

Customer Service:

Australia Area

+61 130 066 8345

New Zealand Area

+6 480 044 9370

Company Address

The Iconic

Level 18, 338 Pitt Street

Sydney,

Australia

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Complaints & Reviews — The Iconic

13 Jul, 2021

Worst customer service rules , not flexible

Just wanted to add to an order placed 30 minutes prior so I can get a voucher, but is not possible. So instead to purchase 3 pairs of shoes I will buy none.

Footwear and Clothing

10 Jul, 2021

Not get proper service

No one helping me for my problem. No phone call or not get a good live chat session. Worst customer service. Thank you. User’s recommendation: Please check customer service before order anything.

Footwear and Clothing

5 Jul, 2021

There was no customer service just a voice registration and an hang up straight after

Sent item (Order number 28911****) back, it has been received to the store but I have not received my refund.

Footwear and Clothing

21 May, 2021

You’re customer service team have lied to me and are not ignoring me

Delivery time are absolute crap. They dont answer the phone. They only respond to Facebook when they want to. User’s recommendation: Don’t buy from you.

Footwear and Clothing

17 May, 2021

Unable to retrieve a returns slip

My account is saying I didnt make a purchase. As u can see I have , Can u please forward the return slip to me . As I need to return this dress Kind regards Jodie Maunder 042498****

Footwear and Clothing