27 Mar, 2020 → by ClaimboUser860661
Roman Shades (Select)
2
I wish I'd read these reviews. I stupidly believed the company's "100% satisfaction" guarantee. No way. These were VERY poorly made, cheap and pinched at the top, terribly wrinkled (steamed until the fabric lost all substance without improvement) and black shading on the white material. "Customer Service" (if that's what they call it) strung me along forever, asking for more pictures repeatedly, insisting that I needed to steam them again, etc. finally they refused to refund/credit/allow return. NEVER ever deal with this company. And please, doe the rest of us a favor and submit a BBB complaint as I did. The worst company, worst product and worst customer service I've ever dealt with. horrible product, worse company.