More Contact Info

Toll-Free Number:

(800) 844-6591

Customer Service:

Securus Video ConnectSM Information

(877) 578-3658

Toll Free

(800) 524-5547

General Info:

(972) 734-1111

Other Info

+1 972 734 1111 +1 800 844 6591 +1 877-578-3658
4000 International Parkway
Carrollton , Texas
United States – 75007
Mon24h
Tue24h
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General CorrespondencePO Box 1109, Addison, TX 75001
Check PaymentsPO Box 650757, Dallas, TX 75265-0757 Show MoreShow Less

Company Address

Securus Technologies LLC

PO Box 1109

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Securus Technologies , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Securus Technologies

14 Jul, 2021

My phone is blocked from the jail

I need my phone to be un blocked please. My phone slipped out of my hand I pressed the 6 instead of 1 please help me

Telecommunications

13 Jul, 2021

Add money to inmate media account

Worst company ever. Poor customer service their software is messed up theyre always having bugs in their system nothing works properly you use their service and they do not provide what they say and they charge you money for things that never gets sent like I send somebody a picture it cost me $.25 I send it... Read more ➤

Telecommunications

13 Jul, 2021

My account was charged twice and I never got a call throuh

I put my info in for a one time call two different times and never got to talk a single minute. I want my money refunded now or I will contact my credit card holder first thing in the morning User’s recommendation: Don’t screw them.

Telecommunications

13 Jul, 2021

Take up number off my account and add a us number

I need to change my number on the Securus account. From a uk number to a us number – also I put 30$ on my boyfriends inmate call account and its not there? Inmate 307399 department of corrections Arizona could you move it to his media

Telecommunications

13 Jul, 2021

This is a company who is bullying the family members of incarcerated people. They know that families have the need to connect with their loved ones and they play on this type of emotion. Their service

Original review updated by user Jul 13, 2021 These people use and play on the emotional stress of families of incarcerated loved ones. They KNOW that the families will pay ANYTHING just to keep that family connection. So they offer a service that is overrated, under service, an extremely overpriced! They know that they can offer you... Read more ➤

Telecommunications