My brother Is incarcerated, and try to call i hit wrong number, and now I’m blocked, and your customer service is no Good User’s recommendation: Don’t push wrong number.
You can never get a hold of anyone. I have tried for two days, no email, no agents to answer the calls. For a company that says they have 24/7 live agents to help, that does not look too good on them. Also, the fact that anyone in the USA can add your number to their account...
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Accident block need to unblock my numbers and account thank you very much for your time and help good day
I tried setting up payment for the phone yesterday gave them my number but the phone got disconnected so I couldnt finish setting up my account. So I downloaded the Securus app but couldnt create an account using my phone number because they said that number already exist being that I had just given that number over...
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I am being charged for calls that are supposed to be free. The live chat line has been down for days and no one answers the phone number provided User’s recommendation: Watch out for charges for “free” calls.
