More Contact Info

Toll-Free Number:

(888) 873-3829

Customer Service:

(800) 366-7278

General Info:

(870) 953-2034

Headquarters:

(800) 252-1698

Other Info

Other Info (opening hours):

Hours:

Service Hours:

Monday – Friday: 8:30am – 7:30pm

Saturday: 8:30am – 7:30pm

Sunday: 9:30am – 7:00pm

Sales Hours:

Monday – Friday: 7:00am – 9:00pm

Sunday: 8:00am – 8:00pm

Company Address

Sears PartsDirect

119 W Naylor Mill Rd 13

Salisbury,

United States

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Complaints & Reviews — Sears Parts Direct

17 Jun, 2021

Return item (carburetor) order L194719 June 1-2021 returned and none money refund $ 36.53 received,please take an action.

No money refund $36.53 has been received.the item returned in good condition for more of 2 weeks.nothing else. User’s recommendation: It will be Ok if the matter is reslved.

Equipment

27 May, 2021

Horrible Customer Service All Around

On May 9th 2021 I called in to place an order for Lawnmower bagger for our T2200 Craftsman riding mower. I was told that the item would be shipped and that a confirmation email would be sent that day. May 14th I called in to get tracking info on item and was told that…

Equipment

24 May, 2021

Never received return label in my email

Canceled order want a label to ship back canceled order for the part. NO ONE SEEMS TO GE ABKE TO SOLVE THIS.

Equipment

15 May, 2021

I have returned order and no recive my money

Hello send my order by ups a week ago and not e received the money I would like to know what happens please

Equipment

10 May, 2021

Refuse to get my refund?

Ive been trying to get my refund for over a month I call they hang up on me youre refusing to give me my refund I send the part back, they already received the part , but they dont wanna give me my refund I dont know why???? User’s recommendation: Not order ever again form this company.

Equipment