the part was ordered by phone and I do not have the information to fill out the information required for return orders placed on computer User’s recommendation: make phone orders easier to return.
Kind of like sticking your head up between your legs &;;;;;;;; kissing your butt. Just how can a company of this size (Sears parts direct) be so 19th century. Been trying to return 4 items since 6/8/2021, their response is technically problem, silly they can ship out but not return!!!notnot !
I purchased a part Mar 29 2021. I ended up needing to return it and reached out to Sears Parts Direct. They gave me an authorization to return and I paid shipping back. I returned it on May 3, 2021 and confirmed deliver to Sears Parts on May 10, 21. On Jun 15 2021 I started calling...
Read more ➤
It was shipped to an address of mine from back in 2008 I have not lived there for 13 years and have ordered from you in the past 856 years or so your service people I could hardly understand how recently they were either in India or somewhere else very difficult to Understand then they told me...
Read more ➤
I ordered a few parts for my Craftsman garden tractor and you charged my credit card on 6/11/21. I’ve been calling every day for a week now, and EVERY day your off-shore people are saying your servers are down, it will be fixed by tomorrow, call back in 24 hours. Every day I get the exact same...
Read more ➤
