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Dear Sir/Madam, We would like to make in your kind attention, we have purchased from Saks Fifth Avenue online. Paid all the amount instantly as we purchased but since the past two days on every alternate days we are get charged from our Master Card around 200 to 300 saudi riyals. Do not know the reason why...
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Purchased Ugg gloves that is damaged (coming of the seams). 5 attempts to resolve the issue with customer service and all a waste of time and effort. Leaving me with a dud product. User’s recommendation: Go to a physical store for your purchases.
Cant get a hold of customer service. I placed an order March 17th. And FedEx received the label I received a tracking number and thats it not sure if it shipped it just says pending and thats all. Its a little frustrating.
I ordered a necklace on March 14 and it looks like it was sent out on the 19th and we still havent received it. I received a letter from Saksoff 5th with the above claim number saying that you dont accept Saks loyalty cards and to call customer service. So Im very confused and now worried about...
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I purchased a few outfits from Saks Off 5th and was so eager to see them! They didn’t arrive for a month and a half. When it did arrive the box was crunched and damaged, in fact one of the items I ordered must have slipped out of *** in the box because it was nowhere…