Saks Fifth Avenue Off 5th

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Saks Fifth Avenue Off 5th

Average Rating:

2.48 / 440 votes / 54 reviews
Saks Fifth Avenue OFF 5TH
362 Ninth Avenue, New York, New York, 10001
United States

Phone number: (866) 601-5105

Category: Footwear and Clothing

Toll-Free Number:
(866) 601-5105
Customer Service:

Corporate Gift Cards
(866) 461-2323

SaksFirst Store Card
(800) 221-8340
Sales/ Reservations:
(732) 357-1750
Bridgewater, NJ

(347) 464-5715
Brooklyn, NY

(845) 928-4351
Central Valley, NY

(631) 254-0684
Deer Park, NY

(973) 434-0346
East Hanover, NJ

(516) 228-2165
Garden City, NY

(212) 634-0730
New York, NY

(201) 291-1949
Paramus, NJ

(908) 353-7257
SaksFirst World Elite Mastercard

(732) 460-0020
Shrewsbury, NJ

(203) 388-1988
Stamford, CT

(914) 461-2034
White Plains, NY

Other Info

Other Info (opening hours):


Monday – Friday: 7:00am – 11:00pm (EST)

Mailing Address:

P.O. Box 10327

Jackson, MS 39289


New York

125 East 57th Street

New York, NY 10022


120 Bergen Town Center

Paramus, NJ 07652


850 Third Ave

Brooklyn, NY 11232


651 Kapkowski Road

Elizabeth, NJ 07201

East Hanover

200 Route 10 West

East Hanover, NJ 07936

White Plains

29 Tarrytown Road

White Plains, NY 10607

Garden City

1070 Old Country Road

Garden City, NY 11530

Company Address
Saks Direct, Inc.
362 Ninth Avenue
New York,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Saks Fifth Avenue Off 5th, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Saks Fifth Avenue Off 5th

At noon today, I was sent a text from OFFSaks5th regarding a Sunglasses promotional sale. When I tried to place an on-line order by applying the code, it only gave me 50% off the second pair of sunglasses. I called customer service, and spoke to Marjorie and read her…
Hi, I purchased several toddler evening dresses from the website. We tried them on and decided they did not work for our needs. Unfortunately, I was unable to return them within the 30 days because if health reasons. I was undergoing chemo and contracted the…
5 Jul, 2021

Order 10502****

I just want to know why you cancelled my order, I pay on my girlfriend card. Why is wrong? I try to comunicate with saks calling center and they gave me the Worst service ever User’s recommendation: Its a nightmare to order online.
I purchased a dress with Saks 5th off. When I received the dress it ran small so I tried on for less than 5 minutes and removed it. Tags on, it is not worn and no damages are done. I called the next day day and send back the dress. 4 weeks later I received the dress…
Double time charging money from my account which I don’t know about that , I placed the order yesterday, and they charge me $145 and today in the morning I see another charge for another $145 because they say merchandise coming from the different places, but it doesn’t mean you have to guys charge me double up... Read more➤
24 Jun, 2021

It not fit

I bought a shoes unfortunately it not fit. I would to know how I should do to return the shoes please. User’s recommendation: Roosevelt Desir.
17 Jun, 2021

Shipping charge

Hello, I ordered a dress Order # 10387**** And i returned it back using free shoprunner shipping label. Saksoff5th charged $9.95 for return although I didnt use their label. I was told that I will be refunded ASAP but saksoff5th never refunded money to me. It is not about money, its about normal attitude)) Thank you
16 May, 2021

Bad employee service

I came to return my merchant and the guy named Allen who was helping me refused to return my stuff when I received the product without a tag. Are you saying any messed up product that is shipped is our fault and need to keep the product as it?! The product tag was shipped unattached. He responded... Read more➤
10 May, 2021

Cashier was horr6

Good afternoon My name is karen Tumasyan i bought some jewelry from your online store. So i didnt like it so i looked on your website to see if i can return it back to a store it said i can with in the 30 days. So unfortunately i was in a car accidents i couldnt get... Read more➤
Lost two sunglasses and I’ve been trying to get my money back or to replace the items with no luck. Worst customer service ever User’s recommendation: Off fifth customer service sucks.
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