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Average Rating:

1.9 / 1009 votes / 125 reviews
553 Benson Road
Benton Harbor
United States

Phone number: 8800 200 2720

Category: Appliances

Links of KitchenAid
Toll-Free Number:
(800) 422-1230
Customer Service:

Canada Area
(800) 807-6777

US only
(866) 698-2538
KitchenAid Emails:
DMCA Inquiries
Other Info

8800 200 2720 (Russia) 1800 419 0790 (India)
+1 800 541 6390 (Countertop Appliances, Kitchenware & Kitchen Tools) +1 800 422 1230 (Major Appliances and Microwaves) +1 800 807 6777 (Canada) +61 249 026 500 (Australia) +32 51 280 906 (Belgium) +45 43 420 010 (Denmark) +33 173 443 232 (France) +49 69 257 377 465 (Germany) +353 18 474 313 (Ireland) +39 683 364 623 (Italy) +34 932 013 777 (Spain) +86 400 120 8733 (China) +852 29 262 300 (Hong Kong) +81 669 699 390 (Japan) +63 26 348 587 (Philippines) +65 65 428 383 (Singapore) +27 215 550 700 (South Africa) +82 24 308 852 (South Korea) +66 225 355 124 (Thailand) +971 42 570 007 (UAE) +54 114 932 6154 (Argentina) +55 800 722 1759 (Brazil) +1 (866) 281-9039
553 Benson Road
Benton Harbor
United States – 49022
Mon8:00 AM – 8:00 PM
Tue8:00 AM – 8:00 PM
Wed8:00 AM – 8:00 PM
Thu8:00 AM – 8:00 PM
Fri8:00 AM – 8:00 PM
200-6750 Century Ave., Mississauga ON, L5N 0B7

The United Kingdom
Morley Way, Peterborough, Cambridgeshire, PE2 9JB

Australia6-8 Billbrooke Close, Cameron Park NSW 2286

Bundesstrasse 66, A-8740 Zeltweg, Austria

Postbus 19, B-2018 Antwerpen 11
Sai Danmark A/S, Geminivej 50, 2670 Greve, Danmark
FrancePacific, 11 Cours Valmy, Secteur Arche Sud, Quartier Valmy, 92 800 Puteaux
Industriestrasse 48, 70565 Stuttgart, Germany
IrelandFonthill Industrial Park, Fonthill Rd, Yellow Walls, Dublin, Ireland
Viale G. Borghi, 27, 21025 Comerio (Va)
ul. Chernyakhovskogo 5, str. 1, 125319, Moscow

SpainC/Beethoven 15, Ático 3º, 08021 Barcelona – Spain

Room 101, No. 3 Building 10,Enzexi  Garden, Linglong Road, Haidian District, Beijing
Hong Kong
Unit 1917-1920, 19/F., Tower 2, Grand Century Place, 193 Prince Edward Road West, Mongkok, Kowloon, Hong Kong
Plot № 40, Sector 44, Gurgaon – 122002,Haryana
Yodoyabashi Flex Tower 4th Floor, 3-11, Koraibashi 3-chome, Chuo-ku, Osaka 541-0043

The Philippines
15th Floor, Twenty Four McKinley Bldg, 24th St. corner 7th Ave., Bonifacio Global City, Taguig City
71 Ubi Crescent, Excalibur Centre, № 06-02 Singapore 408571

South Korea
15, Seolleung-ro 112-gil, Gangnam-gu, Seoul
Ploymitr Building, 4/F., 81 Soi Pha Suk, Sukhumvit 2, Sukhumvit Road, Klongtoey, Bangkok, Thailand, 10110 Show MoreShow Less

Company Address
553 Benson Road
Benton Harbor,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with KitchenAid , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — KitchenAid

I purchased a full kitchen set took over a year to be delivered. Had refrigerator less than a year, broken twice, first time over 1 month to be repaired. Now without a refrigerator again 2 months waiting on replacement. KitchenAid says 3 to 4 weeks someone will contact me, refused to give order #, cant even check... Read more➤
The LED lights went out in the fridge and freezer within 7 months of purchase. Kitchen Aid sent someone to replace them. Within a few more months the lights went out again. This happened after the one year warranty so I am left to deal with this on my own as Kitchen Aid are not interested. I... Read more➤
Purchased unit at Metro appliance and more. Purchased the product December 12, 2015. The model number is KRMF706EBS, Paid $3689 for the unit including sales tax and warranty. Under original warranty and extended I had people come out approximately 3 times For various problems. January 20th 21 they had to replace the control board because freezer was... Read more➤
I bought a $4500 refrigerator and a cooktop and oven microwave and i been waiting 7 months to get the appliances and now is out stock since you guys calling me everymonths telling me that the delivery change for the next mont i went to the company I bought the appliances and they telling me that everything... Read more➤
I bought a whole house ful of kitchen aid appliances, for my new house 2019. They have all been worked on since then. Also replaced microwave unit. Ice maker motor was replaced and has gone out again. The refrigerator model krmf706ess, serial number k75016782 ice maker motor unit was changed by the appliance stores repair center and... Read more➤


It's a terrible feeling right now to say something bad about this company, but I'm not angry. First of all, it was already after filling in the order form. I filled in the application, where it was written that after filling in this application, the store will contact me in 10 minutes. Two hours passed, no news. I write an email. I replied that my application was not received, well.. I filled in the application for a new one and the problem was solved. But there was still nothing compared to the following. At the moment when the leasing company cooperates proffit sender a copy of your account is no longer given any message. Several days have passed, but the e-mails are not answered and there are no messages about the product I ordered. Therefore, it can be concluded only that the things written on the website: leasing within 24 hours and receiving the goods within 24 hours are the MOST FAIRY lies! The most frustrating thing is that even the answers to the emails are not answered, so please kindly ask why then there is such a delay. After all, a single nerve damage. I initially re-evaluated this online store because the postings on the website are already very beautiful and enticing, but the truth is different. However, I will continue to wait for a reply to the e-mail, but if all this is resolved then I will notify you. But the fact is.. there is no call after 10 minutes, no confirmation of the leasing company after 24 hours, nor receipt of the goods after 24 hours.


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