I stay at riu las americas from July 16-21 I paid for the penthouse with hot tub room 714 to be exact. My stay started off good and declined quickly. From security and maintenance banging in my door at 3am shining a flash light in my face and barging in and turning off the water to my...
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It is a very nice hotel in central part of the city. It takes just seven minutes to get to the hotel from the main square of the city. At the roof, there is a terrace with a magnificent panoramic view of the whole city. The staff are friendly, they speak fluently several European and Asian languages....
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I am filing this complaint in regards to Riu Antillas, as this has been my first experience in Aruba. The management and staff seem to be lacking a deal of respect and etiquette. As well as being able to comfortably resolve issues. The hotel is run down and under maintenance. As a traveller, I have never stayed...
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It was my 25 wedding anniversary I was so upset with the rooms look. I booked a suite it looked and smelled like a truck stop motel 6. The air conditioning was giving out mold and mildew. Also air was blowing the dust from the construction into my room. The whole room and furniture had mold mildew...
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We always stay at Riu hotels.We have referred family who chose your hotel on our recommendations. We had our honeymoon at Riu Palace Cabo then my wife’s 50th Birthday and most recently our 13 wedding anniversary.. On the night of our anniversary we chose to eat st the Steak House Restaurant. My wife ordered the Surf and...
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Fraud
Providing a guarantee to deliver on time or refund the order amount is not fulfilled. When the order was delivered late, the courier handed out a printed sheet with the estimated return time. Thus, he was 18 minutes late. They are not +/- 5 min on which you can close your eyes. I wrote a review and contacted management, but I did not expect any refund.
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