Hello, I am writing to let you know how dissatisfied I am with your products. I have purchased a mattress from you and it hasn’t held it’s shape. I purchased a couch from you in 2017 and was convinced buying the protection plan was worth the money, which it was not. The couch started to fall apart...
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This may be the absolute worst customer service I’ve experienced. I ordered a mattress online and decided within 24 hours that I wanted something more plush. I tried live chatting to revise my order… no response. I then tried calling, no response but was told to text…
I purchased a king size mattress with two frames that lift the head and feet on September 2, 2020. The cost was $3366.00. When I called on December 26th to advise that one of the frames was not working the only date they could offer for service was January 16th. I previous also purchased a sofa from...
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The company is sending out a tech for a second opinion
Supposed to get full value credit for couch. Went today to local R&;;;at, but info was not in computer. I was told on Friday that all I would have to do I go to the store and pick a replacement. Not only was it not in computer, I would also need an appt. Please contact me ASAP....
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