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Average Rating:

1.31 / 689 votes / 85 reviews
Customer Support Center, M.S. 10501 P.O. Box 29093
United States

Phone number: +1 877 723 3929

Category: Food and Beverages

Links of Safeway
Toll-Free Number:
(877) 723-3929
Accessibility Support:
(877) 635-4833
Grocery Delivery:
(877) 505-4040
(208) 395-4722
Company Address
Safeway Inc.
M.S. 10501
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Safeway, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Safeway

12 Aug, 2021

Cannot.access.the app

I have called Safeway three times about not being able to access the app. The first two times I was disconnected and the third time I was told to make sure I have the correct app downloaded. I stated that I had the correct app and had uninstalled and reinstalled many times, but still not working. They... Read more➤
27 Jun, 2021

Being treated rude

Being treated rude my friend in staff, on June 19, 2021. I have only God communication that someone from Safeway the manager of the store I Ken Pratt Boulevard in Longmont was going to call me and as yet has not,I figure theyre not going to do anything about it, Ill see. Doesnt look promising, looks brushed... Read more➤
I visited store # 2612inAurora on06/23/2021.Manager Larry was very rued and impatient to me and discriminated previous older hispanic customers. I found item with a sale sign, but computer did not show it. He took the sign and threw it in a garbage can, refusing to honor the price. When I ask for the store manager he... Read more➤
This isn’t a complaint towards the store itself, more of a growing concern involving individuals that frequent the outside area specifically the area where a person can sit and eat. Today, I saw a man that was clearly not in the right state of mind walking with what looked like a hospital gown and his pants on... Read more➤
9 Jun, 2021

Over charged again

After being overcharged about every third visit, I boycotted Safeway for a while. I was overcharged again for an advertised item tonight. When I called, I was told to come back in tonight for credit. You would think Safeway could simply apply credit to the SW Just For You Card. The time before while using self-checkout, at... Read more➤
On three different occasions we had to wait in line for a lengthy time so the cashier could scan other customers monopoly tickets. Today 05/07/2021 we had to actually put our groceries back in our cart and stand in another line as the cashier had so many scans to do for one customer reference the monopoly game.... Read more➤
23 Feb, 2021

Where is my food?

I was scheduled for a delivery (Order #2542****) this date (2-22-21) between 5:00pm and 9:00pm! It is now 10:30pm and my food has not been delivered!! Since you raised the cost of 4 hour delivery from zero $0 to $3.95 seems to me my food should at least be here within the time frame I’m paying for!
Phone call person was Michelle. Said she would have District manager Call me back. Store Manager/ Alecia was very rude. All other Safeway stores and their people have been great. Been a Safeway customer for over 50 years. User’s recommendation: Safeway didn’t honor add prices at store at Kameria and 14 th Denver Co. manager was very... Read more➤
Hello, My mother placed an order with this morning around 10-11AM. We purchased around $66 worth of groceries. Around 5:00PM we received a text message saying our order was confirmed for 6:20 and would be arriving around then. At 5:15, another message came…
Original review updated by user Jan 24, 2021 Purchased a prime rib for Christmas Day dinner at Castro Valley store. Told meat cutter what I wanted & he got one for me. Exp date was 12/27/20. I opened the package on 12/25 to let it come to room temp and the smell was horrid. The meat was... Read more➤


In the evening I went to MyPizza around 11pm to pick up the pizza, the service was not the best, but it was still close to what the consequences were in the morning. In the morning the vomiting and diarrhea was just unbearable, I had never felt so bad, I had thought that maybe it wasn't from pizza, but it was the last thing I ate since noon and the pizza wasn't too tasty it tasted weird, but at that moment about it i don't think so. In short, I was specifically poisoned. I think that employees should think about what is presented to customers, I doubt that the passport would like to receive something like that. After that, I don't want to go back to MyPizza.

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