More Contact Info

Toll-Free Number:

(800) 282-6019

Customer Service:

(941) 480-1600

(941) 486-0100

Company Address

PGT Custom Windows and Doors

1070 Technology Drive, N.

Venice,

United States

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Complaints & Reviews — PGT Custom Windows and Doors

13 Aug, 2021

Delivered crack hurricane windows from PGT and NO REPAIR

delivered crack hurricane window and after 4 month did not repair it-still waiting for company to come

Windows and Doors

9 Jun, 2021

I cannot get my cracked window replaced after eight months

I ordered new PGT windows from All Weather Protective that were installed in May 2020. In October 2020 one of the windows cracked and I called All Weather for a replacement. PGT attempted to replace the cracked window the first of November 2020 but the wrong window…

Windows and Doors

6 Jun, 2021

Fogged and moldy glass.

As a custom builder I know what a impact window is supposed to do. These had serious glass de-laminating soon after install. they replaced several sashes.All was well. Now after 12 years some of the sashes are showing signs of mold growth on the vinyl laminated panes and a couple with air bubbles. I’ve sent 2 email... Read more➤

Windows and Doors

11 Mar, 2021

Who runs this company ?

6 months to get windows? Back orders left and right. Cant get answers from anyone. This is unbelievable, my customers are calling me screaming because of the delays and back orders . Your company is losing millions a month. Going to buy different manufacturers User’s recommendation: Stay away for now.

Windows and Doors

1 Mar, 2021

Resolved: What I thought was a minor repair turned into worse problem

Update by user Mar 31, 2021 Resolved to my complete satisfaction.. Original review posted by user Mar 01, 2021 Purchased 11 PGT windows in March 2020, installed May 2020. In October 2020, contacted the distributor/installer about the seal around the exterior glass peeling away. Pictures were taken and sent to PGT. January 2021, PGT Field Service Tech... Read more➤

Windows and Doors