Good day to whom it may concern I am a long time member of Flexiclub – Over the years I have always struggled to book holidays at resorts that I wanted to visit. This resulted in me having to pay additional for holidays at those resort without being able to use my Flexiclub benefits. I have first...
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Member ship: 110861 I made a reservation on the 17/12/2020 for the 16/01/2021 and after the president addressed the nation on the 28/12/2020, I asked to postpone it and the 21 day cancellation policy was thrown at me. I live in Gauteng and did want to fly to KZN a hotspot region. I think it is unreasonable...
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722037 Flexi-Club refuses to cancel my holiday, 18-22 January at Club Mykonos. It was on the news last night how Covid cases increased in Langebaan. My husband says it is foolish to go from a place with hardly any Covid cases to a place where they have a huge increase in numbers. He is over 60 years...
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Long standing member not able to cancel my membership. I am a paid up member. I cant find anyone to talk to. The accounts department now want the payment for next year. All e-mail addresses to me are no-reply. I am being bombarded with more time share and specials. The accounts department sends no-reply e-mails. The company...
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We signed up in 2016, we got the wonderful sales pitch which made us so excited too be part of this Club and it will be cost effective however we should have checked the bad reviews of the Club. We had paid cash for the joining fee and the wonderful accounts department didn’t allocate the payment. There...
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shipment, carelessness
I ordered a computer mouse on March 17, 2019. and I was promised to deliver it to Fort Wayne by the post office on Thursday after 12. Without receiving the product on Thursday, I called 1a.info on Friday morning and found out the situation. The product was not sent out, but was on the spot and promised to do it and I will be able to receive it on 24.03.2019. Today (24.03.2019) I have not received the product, I call both the Post Station and 1a.info again and found out that the 1a.info online store has only shipped the product today. Why does a person have to wait for a product for 2 days for a whole 7 days?
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