More Contact Info

Toll-Free Number:

(833) 223-8873

Legal:

(214) 576-3272

DMCA Inquiries

Fax:

+1-214-853-4309

Other Info

Other Info (opening hours):

Hours:

Monday – Saturday: 7:00am – 7:00pm (CT)

Company Address

Match Group, LLC

P.O. Box 25472

Dallas,

United States

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Complaints & Reviews — OurTime

28 Dec, 2020

I need a refund created back to my account

Billed $102.00 for membership not wanted nor used. Had tried to remove profile and cancel back in February 2020. Phone number given was for copyright issues not Customer Service!

Online Dating Services

24 Dec, 2020

Not able to do anything on site

I cancelled the renewal for my account – which is another 3+ months away. After doing so – I am no longer able to look at profiles, respond to messages, likes, views, etc. I get a popup window that attempts to get me to commit to renewing my membership. Very frustrating. If it is not going to... Read more➤

Online Dating Services

22 Dec, 2020

I have been hacked and locked out

Received email from ourtime that there suspicious actively on my profile need to change your password tried could not do but my profile is on and I can’t log off

Online Dating Services

21 Dec, 2020

I was ***

I cant login through the app and I when I logged in through the web I cant view my profile I successfully subscribed to site why Im been treated this way? The site took my money and still denied me access to login

Online Dating Services

20 Dec, 2020