Gbs Enterprises

Gbs Enterprises

Average Rating:

1.12 / 98 votes / 45 reviews
550 Fairway Drive, Suite# 205, Deerfield Beach, Florida, 33441
United States
Phone: (800) 999-5219

Category: Furniture and Decor is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gbs Enterprises, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Gbs Enterprises

I bought extended protection for my Sleep Experts bed power base in October 2020 and have yet to receive evidence of the warranty. There has been no response since checking in with them via your portal.

I cancelled my furniture protection plan 10-19-20, I have to called like 40 times and I get transfer, or they tell me will email, but nothing, I am getting the passing the buck between GBS and Ashley Furniture, about my refund. I have to explain my problem to many employees, I have names, dates and times that… Read more➤

When you are buying an insurance hoping that if you need it in the future it will cover for the damage, its weird that they can cover for everything else except for the claim that you are doing, with the answer that unfortunately your policy is not covering for that. Us as customers, we are not asking… Read more➤

Update by user Jun 09, 2021 Nada, Nothing not a word from them. Original review posted by user May 07, 2021 Finally got through on the phone and they advised me they don’t respond to emails even if they send them. A nice lady took information on the phone for the claim and told be that Ashley… Read more➤

Placed a claim 2/17/21 for 2 broken pieces of furniture and followed all protocols listed in the “service/protection” agreement. NOTHING has been resolved and each company keeps blaming the other for the delays. User’s recommendation: DO NOT Spend extra money on “service plan”.

Update by user Apr 06, 2021 I’ve contacted the BBB of Texas to try to resolve this issue. Original review posted by user Apr 06, 2021 Purchased a table with chairs from Ashley Furniture. One of the chairs was accidently punctured with scissors by a six year old during remote learning at home. I submitted the claim… Read more➤

Have a recliner that is broken where the lever is to recline it. Also have a rip on the foot rest. Wont fix the foot rest cause they say that it is not ripped, that it is loose thread. Well of course there is loose thread cause there is *** and its ripped. It is…

Will not return emails and does not respond by phone. Very unsatisfactory customer service. Been talking to a manager and still no quick response. I have sent several emails to her and she finally replied saying she had been off for a couple of days and apologized for not getting right back to me and Then I… Read more➤

Put on hold again. Spent last night and today on hold for over 2 hours both times. No answer. Trying to file a claim.

I submitted a claim with pictures on June,2020 as January 2021 I haven’t received a repair technician or the damage parts they promise to send me back on November 16,2020 I just called the again today 1/13/2021 and one of their reps said that they can’t find the parts…

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