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3 Davol Sq
Providence , Rhode Island
United States – 02903
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
Fri9:00 AM – 5:00 PM
SatClosed
SunClosed

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Complaints & Reviews — Max Novelty

2 Dec, 2020

Paint by numbers print

I ordered a paint by numbers print on April 4, 2020. The order number is MN233-256489. It reads: "1x DIY Painting by Numbers – Custom Design Your Photo 30cm * 40cm no frame for $39.95 each" I have emailed their customer service multiple times. Today is December 2, 2020 and I have not received the product. After... Read more➤

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14 Oct, 2020

I did not receive any of the 3 diy painting by number that I ordered

On March 25 2020 I ordered 3 DIY Paint by Numbers – Paris Street (16×20); Paris Champs Elysees (16×20) and Fox (16×20) all without frames. The total came to $59.85 USD. Shipping was free. The money came out of my account right away but I didn't receive an email about the package being shipped etc. I gave... Read more➤

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13 Sep, 2020

Max Novelty

I ordered a painting from them over fife months ago and still haven’t received anything. Tried to contact them several times, but nobody bothers to answer my emails. This company is total scam. Once they get your money they can’t be bothered with you any more. There are hundreds of complains against them online and several groups... Read more➤

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22 Jul, 2020

Paint by number kit never received

On Apr 7th they said they were processing my order of a custom paint by number kit. My order # is MN233-271951. The total before shipping was 39.00. I still have not received it or any correspondence about shipment. The company is called Max Novelty and I ordered it online. The paint by number kit was a... Read more➤

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15 Jul, 2020

Paint by number art canvas

Placed my order in april 2020 for two paint by numbers art canvas, today july 14, 2020 still have not received anything but my debit card was charged the same day. Their tracking system is the worse and there are no contact number to call. I have sent emails to [protected]@maxnovelty to see if any response for... Read more➤

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Refusal

A 10-month-old child at a temperature of 39. 9 refuses to come to the call, was beaten off and the next day to see a family doctor. Did not even hear that the child had seizures. I took the children's hospital by taxi. We have been sleeping in the hospital with a neck virus for a week. That everything could have ended if she hadn't been taken to the hospital herself? Who is quick help for?