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Tech forgot to replace inner wheel lining and fasteners when headlight was replaced. As a result over $1,000 worth of electronics were damaged underneath the cover lining that was missing. AutoNation refused to look at the vehicle or even take responsibility even…
Tech did not put back on wheel cover liner after headlight replacement. Caused over $1000 worth of electrical components damage. Autonation corporate would never respond to emails or calls. Repeated attempts were made. Cadillac made it very hard to get a executive to discuss the issue with. In the end offered only $100 off the repair. All... Read more➤
Dealership removing MSRP from Cadillac Escalade (New Orleans) to astronomically overcharge customer. The New Orleans Cadillac dealership dont deserve a rating, they are not transparent &;; very deceptive. Straight LIARS!!! User’s recommendation: Research Research Research before purchasing new vehicle.
I had my battery changed a few months ago at the Cadillac dealership and was never told anything about drive cycles to reset codes. Now it will not pass inspection and everybody tells me to drive eight more miles. I’ve driven it almost 300. I don’t use the car that much because of the Flu Manchu. I... Read more➤
I was on hold for over 1 hour when my call was lost while waiting on customer support for enfotainment issues with my apple phone connectivity