Oncor




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Oncor

Average Rating:

2.37 / 971 votes / 99 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

I need to talk to a person. I have children and have been without AC for over 24 hours because of a broken wire at the meter.
30 Jul, 2021

Burning up

No power since 6 pm and now almost 2am with only 15 without power. Why are we suffering? Someone needs to answer for this. My food is already thawed like french fries and veggies I just bought. This is not acceptable and someone is going to bear the cost and it won’t be me this time. It’s... Read more➤
16 Jul, 2021

Surge protection

Can you place a surge protector on our meter at front gate. Power surges keep knocking out gate service
Have security lights for over 30 yrs and have five out at this time and can’t get them repaired. They told me I need to trim the trees and regulations say stay at least ten feet away from wires, but they ignore my requests and I’m wondering where to report their poor service to get some action.... Read more➤
14 Jul, 2021

Outage in my area

No updates and no repairs!!! Heard a huge bang and now no power only on one side of the street. Its July in Texas, so its too hot for this. Where are the repairmen?? No activity whatsoever

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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