Oncor




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Oncor

Average Rating:

2.37 / 971 votes / 121 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone number: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

Unsatisfactory response from automatics service.Cant give a time for repairs to be done. Crews have already been out and left without telling us anything.
Our electricity has gone off 4 times in the last month. We can hear an awful explosion in our backyard when it happens. The repairman keeps replacing the same fuse, but it doesn’t seem to be the problem!!! Why can’t this be remedied???
An Oncor tech. serviced my meter and damaged it in the process, leaving me without power. They denied all responsibility and charged me to disconnect/reconnect ON TOP of paying an electrician to repair the damage that THEY caused. I spoke to a dozen different CS reps, 2 different supervisors and someone from their carport office. They all... Read more➤
6 Jul, 2021

Non compliant.

I have yet to hear from Oncor and I am still in danger. I am sending a picture of how low the power lines are coming from the pole.
ONCOR is my nightmare, 30 years I lived at this location in Merit Texas and not until ONCOR took over the electric system did it all go to *** Nothing but outages and at any moment. It can be raining, blowing or a nice pleasant day, bam! Electric goes out. Ive had it, cant live here any... Read more➤

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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