Customer Service Number:

(323) 617-3816

Other Info

+852 8193 1379 (Hong Kong)
Room 405, 4/F Energy Plaza, № 92 Granville Road, Tsim Sha Tsui East, Kowloon
Hong Kong
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat9:00 AM – 6:00 PM
Sun9:00 AM – 6:00 PM

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Complaints & Reviews — NewChic

19 Jul, 2021

“vionic” sandals

BEWARE!!! This is a Scam. The advertisement on Instagram and Facebook offered “VIONIC” sandals. I ordered two pair of toe post sandals on 6/17 – one in Coral color and one in Berry color. I paid $43.98 through PayPal. On 7/13 I received a package with two pairs of toe-post sandals; both were had Teal Green straps... Read more➤

Clothing, Shoes and Acc

30 Jun, 2021

I can’t reach new chic – I an order place but I call US ; 132*-617-**** immediatelty I was disconnected 30x it happened..wants going where is my order and money

30 x I called the new chic in us ; which 1-32*-617-**** when I call that number immeditatly its disconnects 30 x

Clothing, Shoes and Acc

15 Jun, 2021

Complaint well handled

My Complaint has been attended to and resolved timeously. I have received my refund in less than 7 days. Thank you

Clothing, Shoes and Acc

28 May, 2021

Paying customs to return items shipped from Ca.

I made a purchase from New Chic which had listed many positives about this company. When my purchase arrived one item (a dress) had a large and a small bright pink stain in the from in the white area. The other item did not fit (a pair of sandals). I received the return information, repackaged the items... Read more➤

Clothing, Shoes and Acc

21 May, 2021

Cannot track my items

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Clothing, Shoes and Acc