Customer Service Number:

(323) 617-3816

Other Info

+852 8193 1379 (Hong Kong)
Room 405, 4/F Energy Plaza, № 92 Granville Road, Tsim Sha Tsui East, Kowloon
Hong Kong
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat9:00 AM – 6:00 PM
Sun9:00 AM – 6:00 PM

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Complaints & Reviews — NewChic

23 Apr, 2021

To see if you have a certain dress in stock

Just upset how long it takes to get your clothes. You have beatuiful surf but dont know if i will buy again. Thanks

Clothing, Shoes and Acc

5 Apr, 2021

I never received a receipt or order number

Never received an email that my order was confirmed nor did I receive a receipt number. Told that it takes 24 hours to process. I also made an order a month ago and one of my purchase was not the color that I ordered. Not the first time that they sent me I guess the next best... Read more➤

Clothing, Shoes and Acc

23 Mar, 2021

Pre-paid orders never received and no shipment info given. Four months.

Order # [protected] placed 12/02/20. Some items were delivered, these were not. 1. Floral sweatshirt (XL), SKUG69545 ($28.99), 2. Knit color-block shawl SKUD51502 ($18.99). A sub-order was created from the above-referenced order. This new order number is [protected]. I have heard nothing about shipping, carrier, or anything in four months. Included in this order are 1. Embroidered... Read more➤

Clothing, Shoes and Acc

17 Mar, 2021

Among THE worst!

HORRIFIC Customer Service! ABOMINABLE! ZERO responsive! i am even being forced to write more; what for a *** business; DISGUSTING! User’s recommendation: Do NOT do business with this Online VACANT parking lot!

Clothing, Shoes and Acc

8 Mar, 2021

Need to cancel accidental orders

Brutus understood the problem and agreed to cancel accidental triplication and confirm only the single items that I intended to buy. He was very helpful. User’s recommendation: Beware of time-outs when ordering! They may lead to duplication!

Clothing, Shoes and Acc

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