Customer Service Number:

(323) 617-3816

Other Info

+852 8193 1379 (Hong Kong)
Room 405, 4/F Energy Plaza, № 92 Granville Road, Tsim Sha Tsui East, Kowloon
Hong Kong
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat9:00 AM – 6:00 PM
Sun9:00 AM – 6:00 PM

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Complaints & Reviews — NewChic

19 Aug, 2021

shoes that were not true to size/impossibly ineffective customer service

I purchased two pairs of shoes on 8/5/21. When they arrived 8/18/21, one pair fit fine and the other was WAY TOO large. I spent an hour (seriously) on the help chat with two different people there. I could only get them to help when I threatened to process a charge-back. Then… they offered me a 20%... Read more➤

Clothing, Shoes and Acc

10 Aug, 2021

NewChic is not worth your time or money

Misleading shipping options, very very long delivery time, questionable overpriced goods. They gave me a handful of shipping options and I took the standard shipping option as it was the cheapest option ($8.99) and was given the impression that it’d be received in 2 weeks. It took roughly 2 months for the products to arrive. They’re packaged... Read more➤

Clothing, Shoes and Acc

9 Aug, 2021

Terrible serice

I’ve been trying to unsubscribe for a year with no luck. When I unsubscribe to an email, the response is that I don’t have a subscription. Yet I keep getting email one a week. User’s recommendation: Stay away unless you want to be harassed forever.

Clothing, Shoes and Acc

8 Aug, 2021

I want to place my order but it wont let me do it it says shipping method not available

I m complaint about place an order online shopping it won’t let me do it its says no shipping method available at the moment so how can I place order then can u.give me some suggestion please

Clothing, Shoes and Acc

4 Aug, 2021